What was needed?
To dramatically improve Patient welfare and Hospital efficiency, seizing the opportunity to transition from paper based records to electronic and integrated record systems.
What was done?
Starting from a portfolio characterised by delays, live service issues and disagreements, the entire delivery chain was transformed. The team of over 500 professionals and suppliers grew in performance and focus on delivering value to clinicians, administrators and patients.
The final years of the contract were marked by flawless delivery of BAU service, seamless transition of the Trusts and programme execution to value and time.
What was the outcome?
Across the portfolio the 17 Acute Hospital Trusts and 66 Community and Mental Health Trusts, each organisation left the programme stronger, better equipped with greater agility to cope with the complex changing Healthcare landscape in the UK.
The NHS publicly reported significant benefits across clinical safety, digital maturity and efficiency.
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